FAQ: Guidance in the Context of COVID-19

Which guidelines must I follow when attending a meeting or an activity at the Agency of Family Law?

We follow all guidelines and recommendations from the Danish health authorities, in order for you to feel safe when attending meetings or other activities at The Agency of Family Law.

When visiting The Agency of Family Law you need to follow these guidelines:

• Arrive as close to the time of your appointment as possible and at the earliest 15 minutes before the beginning of the appointment.
• Apply hand sanitizer on arrival and at intervals during your visit to The Agency of Family Law.
• Maintain proper distance from others – both in the waiting room and during meetings.

If it is recommended that you self-isolate, you cannot participate in meetings at the Agency of Family Law until you self-isolation ends. This applies to both children and adults.

Does the Agency of Family Law offer telephone or video meetings?

Most meetings at the Agency of Family Law, by far, are held in person. But it is possible to request a video meeting instead. Please note that this offer only applies to select types of meeting. In this Danish language news item you can read more about the options.

The Agency of Family Law recommends that you follow the health authorities' recommendations and follow the guidelines, which are updated regularly on en.coronasmitte.dk

Broadly speaking it is you who, as parents, are responsible for making the decisions that are best for your child.

You are always free to make whatever agreements work best for you as a family, including new and temporary agreements. You do not need to contact the Agency of Family Law.

Do normal visitation agreements still apply?

As a rule of thumb, your own agreements, or the decisions made by the Agency of Family Law or the family court, still apply. As parents you have a shared responsibility to ensure the health and well-being of your child. We advise you to follow the recommendations of the Danish Health Authority.

If normal visitation is cancelled due to COVID-19, is it possible to have makeup visitation arranged?

The rules of makeup visitation (link in Danish) still apply. As parents you are, however, always free to make whatever agreements work best for you as a family.

Is it possible to get help if the other parent does not adhere to visitation agreements, in the context of COVID-19?

It is the family court which rules on enforcement in visitation cases. We kindly refer you to seek the information from the courts.

The Agency of Family Law recommends that you follow the health authorities' recommendations and follow the guidelines, which are updated regularly on en.coronasmitte.dk