8. July 2024

Is­su­es with cer­ti­fi­ca­tes of ma­ri­tal sta­tus and SMS lo­gin in the US

Citizens residing in North America are currently experiencing issues receiving text messages for SMS login when applying for a certificate of marital status.

We are experiencing irregularities in the delivery of text messages to the US and North America in particular.

If you have completed the self-service application form to apply for a certificate of marital status from your place of residence in the US and do not receive a text message within 1 hour, please try submitting the application again.

If you have not received a text message after two or more attempts, please contact us by email:post@familieretshuset.dk

We apologize for the situation and we are working to fix the error, but unfortunately, we cannot yet say for sure when the error will be resolved.